Ticket Berry

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Frequently asked questions[08]

01Can I transfer my ticket to someone else?

Yes, where ticket transfer is available for the event. Go to My Tickets, select your booking and choose Transfer Ticket. Enter the recipient’s email address and follow the instructions. Transfer availability and deadlines may vary by event.

02How can I get early access to tickets and special offers?

Create your TicketBerry account and enable event alerts to stay updated on presales, early-bird tickets, special offers and upcoming events. Availability of presales and offers varies by event.

03What happens if an event is postponed or rescheduled?

Your ticket will normally remain valid for the rescheduled date unless otherwise announced. If the Event Organizer provides additional options, such as a refund, exchange or credit, we will notify you and make the available options accessible through your TicketBerry account.

TicketBerry

TicketBerry is your gateway to live events — discover what’s happening, book your tickets, and enjoy seamless entry with secure QR codes.

Frequently asked questions

Can I transfer my event tickets to a friend?

Yes, where ticket transfer is available for the event. Go to My Tickets, select your booking and choose Transfer Ticket. Enter the recipient’s email address and follow the instructions

WHO IS RESPONSIBLE FOR YOUR DATA?

For personal data processed for TicketBerry's own purposes, the data controller is: [Tasmeem for Managing Events] Trading as: TicketBerry Registered Address: [Al Kulliyah Al Elmiyah Al Eslamiyah St, No. 13, 1st Circle, Amman] Hashemite Kingdom of Jordan Email: [email protected] Telephone: +962 79 103 0007 TicketBerry processes personal data in accordance with applicable privacy and data-protection laws, including the Jordanian Personal Data Protection Law No. 24 of 2023 and regulations and instructions issued pursuant to it, where applicable.

INFORMATION WE COLLECT

Depending on how you use TicketBerry, we may collect the following categories of information. A. Account and Identity Information This may include: full name; email address; mobile number; date of birth; username or account identifier; password or authentication credentials in protected form;

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